This article provides a step-by-step tutorial on how to use the included Outlook 2010 Inbox Repair Tool, also known as Scanpst.exe. From time to time, the .pst or Personal Folders file used for everything (email, calendar, contacts, tasks & more) in Outlook gets corrupted or damaged.
The Outlook 2010 ScanPst.exe .PST Recovery Tool
You need to navigate to this path using Windows Explorer: Hard Drive Letter:Program FilesMicrosoft OfficeOFFICE14, inside this folder, you’re looking for this particular setup file: “Scanpst.exe” When you run the .exe, you’ll need to Browse to your current .pst file and hit Start:
The Inbox Repair Tool will now scan the corrupted .PST file for errors:
If your PST file is recoverable, you’ll see the repairable errors show up in the scan results. To fix them, select Repair:
Transferring Recovered PST File Data to New PST File
Once the repair finishes, Outlook creates a “Recovered” version of your .pst file, and you need to tell Outlook to use it rather than the old, damaged or corrupted .pst file.Next, you’ll need to point Outlook in the right direction, namely at the recovered .PST file: Start Outlook Normally. With the Folder List open, you should see a Recovered Personal Folders folder with the usual Outlook Personal Folders, or a Lost and Found option.If the Lost and Found folder has a file that the Inbox Repair Tool successfully fixed, it will show up here. If it’s empty, the Repair Tool was unsuccessful.If you do see a fixed .pst file in the Lost and Found box, you’ll need to create a new .pst file to move the repaired file(s) to. After you’ve simply dragged the files over from the “Recovered” .pst file to the newly created .pst file , you can turf the Recovered Personal Folders contents.