Tech Support Mode has been disabled by the Administrator on ESXi 4.1

Updated on June 24, 2017
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Tech Support Mode (TSM) provides a command-line interface that can be used by the administrator to troubleshoot and correct abnormal conditions on VMware ESXi hosts.

To access the local TSM:

  1. At the main DCUI screen, press ALT+F1 simultaneously. This opens a virtual console window to the host.
  2. Provide credentials when prompted.Note: When typing the password, characters are not displayed on the console.

Tech Support Mode has been disabled by the Administrator on ESXi 4.1

If ” Local Tech Support ” daemon does not running, you get ” Tech Support Mode has been disabled by the Administrator ” when accessing to the local TSM.

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Tech Support Mode has been disabled by the Administrator on ESXi

To enable local TSM from the vSphere Client:

  1. Select the host and click the Configuration tab.
  2. Click Security profile > Properties.
  3. Click Local Tech Support and click Options.
  4. Choose the desired startup policy and click Start, then click OK.
  5. Verify that the daemon selected in step 3 shows as running in the Services Properties window.

Tech Support Mode has been disabled by the Administrator on ESXi Enable Local TSM on ESXi How to Enable Local TSM on ESXi